Shipping Policy

Shipping Policy

Last Updated: [Nov,29,2023]

Thank you for shopping with TheLushBody! We want to make sure you have a pleasant experience when it comes to receiving your orders. Please read the following information regarding our shipping policy:

Processing Time:

  • Orders are typically processed and shipped within 24 hours after payment is verified.
  • Due to high-demand periods during holiday seasons processing times may be extended. We appreciate your patience in such cases.

Shipping Rates:

  • Free shipping applies automatically at checkout for eligible orders of $75 or more.
  • Standard shipping rates vary depending on order's location.
  • You can view the shipping charges before completing your purchase during the checkout process.

Shipping Methods:

  • We offer various shipping methods, including standard and expedited options.
  • Delivery times vary depending on the selected shipping method and your location.

Tracking Information:

  • Once your order has been shipped, you will receive an email confirmation with tracking information.
  • Please allow 24-48 hours for the tracking information to update.

International Shipping:

  • We offer international shipping to select countries.
  • Customs and import duties may apply and are the responsibility of the customer. Please check with your local customs office for more information.

Lost or Damaged Items:

  • We are not responsible for items lost or damaged during shipping.
  • If your package arrives damaged, please contact us immediately, and we will assist you in filing a claim with the carrier.

Address Accuracy:

  • Please ensure your shipping address is accurate before placing your order.
  • We are not responsible for packages delivered to incorrect addresses provided by the customer.

Returns Due to Incorrect Address:

  • If a package is returned due to an incorrect address provided by the customer, additional shipping fees may apply to resend the package.

Contact Information:

If you have any questions or concerns about your order's shipping, please contact our customer service at support@thelushbody.com

This shipping policy is subject to change without notice. Please check our website for the most up-to-date information.

Thank you for choosing The Lush Body! We appreciate your business.